FAQ
What is re-sourced leather?
What is re-sourced leather?
The repurposed leathers selected by Bandit Manchot are high-quality leathers that were initially purchased by prestigious brands to create collections but ultimately went unused. By purchasing them, Bandit Manchot gives them a second life and makes its exceptional materials accessible to as many people as possible through collections of accessories for women and men.
Where can I buy a Bandit Manchot product?
Where can I buy a Bandit Manchot product?
Bandit Manchot accessories are sold online on our website and in a network of 350 stores in France and internationally.
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I want a bag that is currently sold out, can I order it?
I want a bag that is currently sold out, can I order it?
Write to us at contact@banditmanchot.net to let us know. Each bag is produced in limited quantities due to the exceptional leathers used, but we may be able to offer you the same model in a different finish or color.
What are the main steps in making a bag from Bandit Manchot resourced leather?
What are the main steps in making a bag from Bandit Manchot resourced leather?
First, the most suitable leather must be selected, then each of the pieces that make up the bag must be cut. The cut pieces are then heat-stamped. Then comes the stitching and finally the crimping of the rivets and/or snaps. And then, of course, quality control and finally packaging.
Where are our bags made?
Where are our bags made?
Bandit Manchot bags are created in Paris and 100% made in our workshop in Graulhet in the Tarn, the French cradle of leather goods renowned for its artisanal and traditional know-how, passed down from generation to generation.
How do I get my item repaired?
How do I get my item repaired?
For any repair request, please contact the Bandit Manchot After-Sales Service by email at the following address: contact@banditmanchot.net , providing photos of the product. Depending on the findings, the product will be taken care of by our After-Sales Service.
Subject to the legal provisions in force, this article will be sent to the workshop for repair, which will decide on the course of action to be taken, namely:
- In the event of a manufacturing defect noted and validated by the workshop, we will repair the item free of charge or replace it with a new item of equivalent value, or even reimburse you.
- for items already used, the repair will be invoiced according to an estimate which will be sent to you prior to any repair.
How do I care for my bag?
How do I care for my bag?
To clean your leather bag, we recommend using a specific cleaning milk or a suede eraser if the leather has a velvety appearance.
To nourish your smooth or grained leather bag, we recommend using a specific nourishing gel.
To protect velvety leathers, we recommend waterproofing the item before use. Waterproofing products are available commercially.
Tip: Test on a hidden area of the product to check that the product does not leave any marks.
To preserve the beauty of your bag, we advise you to protect it from contact with water, prolonged exposure to the sun and any heat source, liquid or greasy substances.
When not in use, to keep its shape, we recommend filling it with paper and storing it in a dry place.
Finally, to prevent possible color transfer to your bag, we recommend that you be careful if you wear dark clothing. Rubbing can cause the clothing to transfer color to your bag (and vice versa). Pay particular attention to velvety and nubuck leathers. NB: The waterproofing agent limits color migration.